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The Strategic Service Partner
Unlike western markets, in the Indian scenario, products require extended after-sales service support. Outsourcing the warranty management and after-sales management frees-up the OEMs, to focus on their core competencies:- product development and marketing to achieve rapid time-to-market.

Josh Tech is a major provider of repair support for Telecommunication circuit boards in India. Josh Tech has a dedicated card repair facility with specialized repair infrastructure and built a large domain expertise in Telecom switching systems. Josh Tech works in tandem with OEMs to manage their after-sales, service obligations in a cost-effective and highly responsive manner. OEMs have the advantages like,

Faster turnaround time on all repairs.

Immediate access to a country wide repair network for better customer response.

OEMs can monitor the repair process on-line and collect repair data and field failure data to fine-tune and re-design the boards.

State-of-art repair facility with an investment of over Rs.20 Million.