The Strategic Service Partner
Unlike western markets, in the Indian scenario, products require extended after-sales service support. Outsourcing the warranty management and after-sales management frees-up the OEMs, to focus on their core competencies:- product development and marketing to achieve rapid time-to-market.

Josh Tech is a major provider of repair support for Telecommunication circuit boards in India. Josh Tech has a dedicated card repair facility with specialized repair infrastructure and built a large domain expertise in Telecom switching systems. Josh Tech works in tandem with OEMs to manage their after-sales, service obligations in a cost-effective and highly responsive manner. OEMs have the advantages like,

Faster turnaround time on all repairs.

Immediate access to a country wide repair network for better customer response.

OEMs can monitor the repair process on-line and collect repair data and field failure data to fine-tune and re-design the boards.

State-of-art repair facility with an investment of over Rs.20 Million.

One-stop-service for a broad spectrum of telecom technologies.

Huge inventory of obsolete components.

Fixed and all–inclusive repair rates.

Reduced capital risk, as costs shift from fixed to variable.

Lower total product costs and increased manpower productivity.

Emergency field repairs.

100 days repair warranty on all parts and labor.

 

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